Defective product

We are sorry that you have a problem with a product purchased from us.

Please get in contact with our support team first and clarify if the problem might be resolved on-site. If this is not possible please use the form below.

After submitting this form, you will receive a response from us within a short time with an RMA number and a detailed explanation of the further procedure.

Please fill out the error description in detail, you do not have to enclose it with the package.

Your PtP Innovation team