Payment / Dispatch

Payment and dispatch

The following terms and conditions apply:

The products are delivered all over the world.

Dispatch costs (inclusive of legally applicable VAT)

Domestic deliveries (Germany): 

We charge a flat shipping fee of 7,99 € per order.

From an order value of 1000,00 € onwards, we deliver shipments free of cost.

If the dispatch involves bulky goods (freight forwarding), we calculate as follows:
2m Kabelkanal per Spedition ab 99,-€

Bulky goods are marked as such in the item description.

Deliveries to foreign countries:

We charge a flat shipping fee for international deliveries:

24,90 €
From an order value of 1000,00 €, we deliver shipments to foreign countries free of cost.

Delivery periods

For goods customised according to customer requirements, the revised submission will be made within 3-5 days  following conclusion of the contract, execution of the design work and delivery of the goods within 7 days  following approval of the revised submission (with an agreed advance payment after the time of your payment instruction), unless otherwise specified in the respective quote.

Unless otherwise specified in the quote, domestic delivery of goods shall be made (Germany) within 1 - 3 days, for deliveries abroad within 3 - 20 days from conclusion of contract (if advance payment agreed from the date of the payment instruction).
Please note that deliveries are not made on Sundays and other holidays.
If you have ordered articles with different delivery dates, we send the articles together in one delivery if no other agreement has been made. The delivery date for the complete order will be the same as that of the article with the longest delivery time.

Accepted Payment options

-  Prepayment via transfer
-  Payment via SEPA direct debit
-  Payment via credit card
-  Payment by invoice
- Payment by instant bank transfer (via Klarna)
-  Payment via giropay
-  Kreditkarte mit 3D Secure, Apple Pay, Ideal, Bancontact


via PayPal Checkout:
-  Payment via PayPal
-  Payment via PayPal Express
-  Payment via credit card
- Payment by SEPA direct debit
- Payment by "Pay Later"
- Payment via instalment purchase

via PayPal:
-  Payment via PayPal
-  Payment via PayPal Express
-  Payment via credit card
- Payment by SEPA direct debit
- Payment by "Pay Later"
- Payment via instalment purchase

Further details on payment

 

Payment by invoice is only for authorities and public institutions.

The invoice amount is to be settled at the time of payment on invoice within 14 days.

When paying by SEPA direct debit, you authorize us by issuing a corresponding SEPA mandate to collect the invoice amount from the specified account.
You will receive a pre-notification at least 5 days before the date of direct debit collection. Please note that you are obliged to ensure sufficient funds in the account on the announced date.

If payment is made using a credit card, your credit card account is debited in conjunction with the conclusion of the contract.


In case of questions, please contact us at the contact details mentioned in the Legal Notice.